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Questions about the site, your request, or how any of this works? Ask. A person reads every message and answers plainly, usually within one business day.

Before you write

Two things we cannot do, so you do not wait a day to find out: we cannot see or change a lender's decision, and we cannot check the status of a loan, because we never touch the money. Questions about an active loan go to the lender named in your agreement; their contact details are in the documents you signed.

Everything else is fair game: how the matching works, what a term in an offer means, trouble with the site, or asking us to remove your information. The FAQ already answers the most common questions if you would rather not wait.

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Company

Point One Networks
225 Lakeside Ave
Burlington, ON L7N 1Y4